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Insurance

Think about what matters, then ask what protection really includes.

For the things you cannot put on a calendar

Plan for the unexpected. Keep living for the everyday.

A policy is easier to compare when you start with the people, belongings and commitments you want to protect. Then take a closer look at what is covered, what is not and what you would pay yourself.

Ask a coverage question
A family spending a quiet afternoon on their porch

Start with what you want to protect.

These topics can help shape a conversation with an appropriately qualified insurance provider. Availability must be confirmed separately.

Your home and belongings

Consider the building, contents, temporary accommodation and the difference between repair and replacement costs.

Your time on the road

Think about who drives, how the vehicle is used and the level of protection required where you live.

The people who depend on you

Consider household income, ongoing commitments and how needs may change over time.

Make the small print a conversation

Four words worth understanding.

A lower premium does not tell the whole story. Compare policies on the same coverage basis and ask for written clarification.

Premium
The amount paid for the policy. Ask when it is due and what could change it at renewal.
Deductible
The amount you may have to pay toward a covered claim. Check whether different claims have different deductibles.
Limit
The maximum payable for a particular type of loss. Sub-limits may apply to specific belongings or situations.
Exclusion
A situation or loss the policy does not cover. Read these before deciding whether the protection fits.

Already need to make a claim?

Use the claims contact listed in your policy. Follow the insurer's instructions, keep relevant records and ask about reporting deadlines. A general enquiry here does not submit a claim or put cover in place.

Your next step

Ask before making assumptions about cover.

Tell us the topic you are exploring. Do not include medical records, policy numbers or other sensitive documents in a general message.

Start an insurance enquiry

This page provides general information, not insurance advice, a quote or confirmation of cover. Policy wording and insurer terms govern coverage.