Structure
Which entities hold funds? Which accounts need to stay separate? Outline the purpose of operating balances, reserves and project funds.
A wider view of the working day
When more people are involved,
the details matter more.
Every organisation has its own way of making decisions. Before discussing accounts or services, let's understand who needs to do what, how funds move and where oversight belongs.
Start with the operating picture.
One entity or several? One decision-maker or a team? A useful conversation begins with how you work.
Tell us about your organisation →Bring four perspectives to the table.
Responsibility
Who should view information, initiate a request or approve a decision? Ask which access arrangements are available before assuming a workflow.
Records
What does your finance team need for reconciliation and review? Discuss statement formats, references and reporting requirements.
Continuity
How do responsibilities change when someone is away or leaves? Include access reviews and contact updates in the conversation.
A requirements list is not a service promise.
The topics above help scope your needs. Available account structures, permissions, approvals and reporting must be confirmed for your organisation. Do not change an existing process until the replacement has been agreed and tested.
Looking for everyday business banking? →Your next step
Bring the people who know the process.
Begin with your organisation type and the operational question you want to resolve. Keep confidential records out of your initial message.